Last Updated: [15th Aug. 2025]
At GeniusMasala.com, we aim to provide a smooth and satisfying experience for all our readers. Since our products are digital e-books, please review our refund policy carefully before making a purchase.
1. Digital Product Nature
All our products are digital e-books, delivered instantly after successful payment. Due to the nature of these products, we do not offer cancellations, returns, or refunds once the purchase is completed.
2. When Refunds Are Applicable
Refunds will only be considered under the following conditions:
✔ You were charged, but did not receive the download link or e-book within 24 hours.
✔ You received a corrupted or unreadable file, and we are unable to provide a working replacement.
In such cases, you must contact us within 3 days of purchase with proof of the issue.
3. How to Request a Refund
If you meet the above criteria, send us an email at support@geniusmasala.com or WhatsApp us at +91 9114700471 with the following details:
✔ Order ID
✔ Date of Purchase
✔ Description of the issue (with screenshot if possible)
We will review your request and respond within 3 business days.
4. Non-Refundable Cases
We cannot issue refunds for:
✘ Wrong product purchased by mistake.
✘ Buyer’s change of mind after purchase.
✘ Download issues caused by poor internet connection or device incompatibility.
✘ Requests made after 3 days of purchase.
5. Contact Us
For any refund-related questions:
📧 Email: support@geniusmasala.com
📱 WhatsApp: +91 9114700471
By purchasing from GeniusMasala.com, you agree to this Refund Policy.
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