Last Updated: [15th Aug. 2025]
Thank you for shopping with Genius Masala! Since we sell digital products like eBooks and puzzle collections, our shipping and delivery process is 100% online for your convenience. Please read our policy carefully to understand how you will receive your purchase.
1. Delivery Method
- All products on Genius Masala are digital downloads only.
- No physical items will be shipped.
- After successful payment, you will receive your download link and order confirmation via email.
2. Delivery Time
- Instant Access: Once your payment is confirmed, the digital product will be delivered immediately to your registered email address.
- In rare cases, delivery may take up to 10 minutes due to server or email delays.
3. How to Access Your Purchase
- After completing your order, check your email inbox (and spam/junk folder if necessary).
- Click on the secure download link to access your eBook or puzzle collection.
- For additional convenience, you can log in to your account on geniusmasala.com and download your files from the My Orders section.
4. Non-Delivery Issues
If you do not receive your order within 30 minutes:
- Check your spam/junk folder.
- Verify your email address is correct.
- If still not received, contact us at:
📧 Email: support@geniusmasala.com
📞 Customer Support: +91 9114700471
5. Download Limit & Access
- Each purchase comes with lifetime access to your digital product.
- You can download your product up to 3 times using the provided link.
6. No Physical Shipping
Since all our products are digital, there are no shipping charges and no physical delivery.